6 Ways to Improve the Content on your Careers Page

Franchises, restaurants and businesses of all shapes and sizes are constantly in sales mode- either selling their product to customers, their business idea to investors, or their employment opportunities to candidates. These days, hiring has become a two-way street. Just as employers evaluate candidates, those same candidates are sizing up potential employers. And some of

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The Franchisee Journey

The Importance of People at Each Step In February, I attended the International Franchise Association (IFA) conference in Phoenix. One of the most memorable sessions that I attended was the Franchise Relations Summit. Greg Nathan hosted the session along with a group of executives and franchisees. The framework for the session intrigued me: it followed the

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Who’s On Your Bus?

This might be the most important question you ask yourself this year. There are three essential components of a successful business: strategy, people, and process. Someone recently asked me which one was most important. My mind immediately went to Jim Collins. Here’s how he put it in Good to Great: “The executives who ignited the

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What’s Your Talent GPA?

Earlier this year, I learned about a retail chain and the insights they gained from a unique way of measuring the training their team members had received. They developed a calculation for a Store IQ based on the number of cumulative hours that all team members from that store had spent in training. Unsurprisingly, the

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