How to use the DACUM Method
to Organize Your Training Curriculum

You know you need to train your employees but you’re worried you won’t capture every small detail about what it takes to do their job to the best of their ability. With so much material to cover, where do you start? Enter The DACUM Method DACUM—an acronym for “Developing a Curriculum.” First invented at Ohio

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to Organize Your Training Curriculum
 

6 Ways to Improve the Content on your Careers Page

Franchises, restaurants and businesses of all shapes and sizes are constantly in sales mode- either selling their product to customers, their business idea to investors, or their employment opportunities to candidates. These days, hiring has become a two-way street. Just as employers evaluate candidates, those same candidates are sizing up potential employers. And some of

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The Franchisee Journey

The Importance of People at Each Step In February, I attended the International Franchise Association (IFA) conference in Phoenix. One of the most memorable sessions that I attended was the Franchise Relations Summit. Greg Nathan hosted the session along with a group of executives and franchisees. The framework for the session intrigued me: it followed the

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Who’s On Your Bus?

This might be the most important question you ask yourself this year. There are three essential components of a successful business: strategy, people, and process. Someone recently asked me which one was most important. My mind immediately went to Jim Collins. Here’s how he put it in Good to Great: “The executives who ignited the

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What’s Your Talent GPA?

Earlier this year, I learned about a retail chain and the insights they gained from a unique way of measuring the training their team members had received. They developed a calculation for a Store IQ based on the number of cumulative hours that all team members from that store had spent in training. Unsurprisingly, the

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