Being new to the CareerPlug platform, I was pleasantly surprised at how easy it was to navigate and set things up on my own. For a few questions I did have, I was able to set up a time to talk with an expert very easily. Jason was great, answered my questions, asked me what was the best way for me to learn, and we navigated through the session with ease. He followed up with an email that included information for me to use as a follow-up in case I forgot something.