First 5 Things to Know About Hiring Compliance

Last updated: 10-1-2026

The world of employment laws and compliance can be daunting, especially when you’re hiring for the first time or don’t have a professional HR team to back you up. As part of our vision to empower everyone to be Hiring Experts, we created this short video to introduce you to 5 key pieces of hiring compliance you should know:

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Hiring compliance means following the federal laws (plus any state and local ones that apply) that keep your hiring process from discriminating based on race, sex, pregnancy, age, or disability. That starts with how you write a job posting and carries through to what you can ask in an interview or reference check. This isn’t legal advice: CareerPlug isn’t legal counsel, so confirm specifics with an employment attorney.

In short: Hiring compliance means following anti-discrimination law from the job posting through interviews, reference checks, and the hire itself. CareerPlug isn’t legal counsel, so confirm specifics with an employment attorney.

OUR EXPERIENCE WITH HIRING COMPLIANCE

We brought in Natalie Morgan, CareerPlug’s Director of HR, to walk through the compliance basics every hiring business needs to get right. It’s the kind of guidance that comes from being the preferred hiring partner to over 600 franchise brands and member-based organizations, and over 60,000 business owners, since CareerPlug’s founding in 2007.

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Video Transcript: 

I’m Natalie Morgan, CareerPlug’s Director of HR. I’m going to share with you the first 5 things to know about running a compliant hiring process. 

Remember, CareerPlug isn’t a legal counsel. You should always seek the advice of an employment attorney or consult your HR team to ensure your hiring practices are compliant. This video is intended only as a guide and starting point. 

1. Key Laws

There are a few key U.S. federal laws to be aware of when you hire and manage people. Here’s the short rundown. Remember, this is not a comprehensive list. State and local laws may additionally apply. 

Title VII of the Civil Rights Act of 1964

This law makes it illegal to discriminate against someone on the basis of race, color, religion, national origin, or sex.

The Pregnancy Discrimination Act

This law makes it illegal to discriminate against a woman because of pregnancy, childbirth, or a medical condition related to pregnancy or childbirth.

The Equal Pay Act of 1963

This law makes it illegal to pay different wages to men and women if they perform equal work in the same workplace.

The Age Discrimination in Employment Act of 1967

This law protects people who are 40 or older from discrimination because of age.

Title I of the Americans with Disabilities Act of 1990

This law makes it illegal to discriminate against a qualified person with a disability in the private sector and in state and local governments.

2. Compliant Job Postings 

There is no specific law that obligates private employers to post jobs in a particular way; however, employers have a responsibility to conduct an open and fair hiring process. Here are a few equal opportunity employment guidelines to practice: 

  • Job posting system should result in a wide range of applicants 
  • Avoid gender-specific job titles. For example use “server” instead of “waitress”
  • Avoid anything the EEOC (Equal Employment Opportunity Commission) will see as having a direct impact on minorities such as “must live within city limits”, “must be currently employed”, “no criminal record”, and “recent graduate”

3. What NOT to ask during the hiring process

  • Whether they have children or intend to have children
  • Marital status 
  • Race
  • Religion
  • Sexual preference
  • Age (other than inquiring whether over the age of 18)
  • Disability status
  • Citizenship status
  • Questions concerning drug or alcohol use

4. Compliant Reference Checks 

Employers should first be sure they have applicants’ consent before checking references.
Employers CAN ask:

  • The duties and responsibilities of the job 
  • The organization’s mission, programs, and achievements 
  • Career possibilities and opportunities for growth
  • Where the job is located, travel, mobility, equipment, and facilities available
  • The individual’s qualifications, abilities, experience, education, and interests 
  • What the person has done in previous job experience that makes them able to perform the job which they have applied 
  • What job related educational experience the applicant has that makes the individual able to do the job
  • What problems the applicant had on previous jobs, what they liked or disliked

The same questions that you cannot ask a candidate (i.e. about marital status, religion, etc) should not be asked to a reference. 

5. Negligent Hiring 

Employers have a duty to use reasonable care when hiring employees to ensure that they do not hire individuals who may pose a threat of injury to fellow employees, members of the public, or the workplace in general. In many cases, negligent hiring claims stem from acts of violence and sexual assault against co-workers.

To help avoid negligent hiring claims, employers should:

  • Verify an applicant’s work history.
  • Attempt to obtain reference information from former employers.
  • Increase the scope of the pre-employment investigation when hiring for positions where there is greater risk of harm to the public or to fellow employees.
  • Consider criminal record checks in compliance with all applicable state and federal laws.

Remember, CareerPlug cannot offer legal counsel. To ensure you’re operating in compliance with all federal regulations, we recommend you consult your employment attorney. 

6. Make interview practice part of hiring compliance

To start, let’s discuss some illegal interview questions. These questions are not only inappropriate, they are barred by the US Equal Employment Opportunity Commission (EEOC), and asking them could put you at risk of legal action. Here are five types of questions that should be avoided entirely.

1. What country are you from?

Hiring managers aren’t entitled to know a candidate’s country of origin or nationality. Race and ethnicity questions are also off limits. This includes questions like: Where were you born? Are your parents from the US? What’s your race? One question you can ask is: “Are you legally allowed to work in the US?” You may also ask for proof of citizenship once a candidate is hired.

2. Are you married?

As the EEOC puts it: “Questions about marital status and number and ages of children are frequently used to discriminate against women and may violate Title VII if used to deny or limit employment opportunities.” In general, questions about a candidate’s family status should be avoided. Here are a few more examples: Do you have children? Do you plan to have children? Are you single? You may think you’re making innocent small talk with a candidate when you ask them questions like this, but always remember, these kinds of personal questions aren’t relevant and won’t help you determine how they’ll perform in the role.

3. Are you religious?

Sometimes the intent behind these types of questions is as innocent as wondering if a candidate can work on Sundays or will need any religious holidays off. However, you are not allowed to ask if a candidate is religious or even if they go to church on Sundays, but you can ask what days a candidate can work.

4. Are you disabled?

While you are allowed to inquire whether someone can perform the duties of a job, you can’t ask any questions about medical conditions or disabilities. Other off-limits variations of this question include: Have you ever had a workplace injury? Have you ever filed a claim for worker’s comp? Do you have a medical condition that would prevent you from doing this job?

5. How old are you?

Questions around a candidate’s age are also a no go. The Age Discrimination in Employment Act of 1967 protects job seekers over 40 from being disadvantaged in hiring due to their age. Other questions that are off-limits: How long have you been working? What year did you graduate high school?

Frequently asked questions about hiring compliance

What questions are illegal to ask in a job interview?

Whether they have children or intend to have children. Marital status. Race. Religion. Sexual preference. Age (other than inquiring whether over the age of 18). Disability status. Citizenship status. Questions concerning drug or alcohol use.

What can I legally ask when checking a candidate’s references?

The duties and responsibilities of the job. The organization’s mission, programs, and achievements. Career possibilities and opportunities for growth. Where the job is located, travel, mobility, equipment, and facilities available. The individual’s qualifications, abilities, experience, education, and interests. What the person has done in previous job experience that makes them able to perform the job which they have applied. What job related educational experience the applicant has that makes the individual able to do the job. What problems the applicant had on previous jobs, what they liked or disliked.

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