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2026 service franchise hiring report

Get service franchise hiring benchmarks based on millions of applicants, with insights to improve sourcing, candidate response speed, and hiring performance.

Understanding the American Franchise Act

Learn how the American Franchise Act could bring clarity to joint employer rules and help franchisors better support their franchisees.

The Franchise People Playbook

Discover a practical framework to help franchise brands improve hiring, retention, career growth, and team development across every location.

CareerPlug and ToolBelt integration graphic for residential construction businesses

Hiring in the home and commercial services industry is a unique challenge. Whether you run a painting franchise, a plumbing service, or a restoration crew, you’ve

A bunch of people forwarded me the New York Times article about the lawsuit against Eightfold AI. In case you didn’t read it, the claim is

I’ve been thinking about something since my last post about hiring in this market. A few people reached out and said basically the same thing: “Clint,

I just got back from Las Vegas, where I spent three days at the IFA Annual Convention surrounded by franchisors and everyone who supports them. I

Franchise People Playbook graphic

I’m at IFA today. If you’re here too, come find me at booth 700. We’re officially launching The Franchise People Playbook and I figured today was

Book cover for ‘The Franchise People Playbook’ by Clint Smith

When I finished writing How to Hire in 2018, I told myself I was done writing books. It took a long time to get that one

I’m heading to IFA next week, and I’ve been thinking about a question I keep getting asked: “Is it a good time to hire right now?”

I’m trying something new. Every Monday, I’m going to share what’s on my mind about franchising and hiring. The format is flexible, but the commitment is

You know that hiring and retention are critical to franchisee success. When franchisees build strong teams, they win. When they struggle, everything else falls apart. But

CareerPlug graphic promoting franchise growth with a group outside a Storm Guard vehicle

In home care and senior services, hiring isn’t just about filling roles; it’s about keeping promises to families, clients, and your team. Whether you operate a

CareerPlug graphic titled ‘Ask a Hiring Expert: How to Create an Ideal Candidate Profile’

The most valuable step in hiring happens before the job posting goes live – where you consider both the gaps that you’re hiring for and what

CareerPlug, the leading hiring and retention software built for growing businesses, is proud to announce its new status as an Indeed Platinum ATS Partner—the highest level