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Why CareerPlug

“I need every location to onboard new hires the same way, but I can't oversee every employee.”

Your franchisees have a business to run and new employees to get up to speed. CareerPlug helps standardize onboarding across locations with digital paperwork, repeatable workflows, and clear next steps, so every new hire gets a consistent start.

Franchise employee onboarding in CareerPlug, showing assigned tasks, 30-, 60-, and 90-day check-ins, and the franchise location’s progress
MY TASKS
Teresa Thompson
Send Employee Welcome Email
1. Pre-Onboarding Tasks
Set up Employee Accounts
1. Pre-Onboarding Tasks
Assign an Onboarding Buddy
1. Pre-Onboarding Tasks
A franchise owner giving a warm welcome
ONBOARD CENTER
Teresa Thompson
Fitness Instructor
Last progress, May 2
30 Day Check In
60 Day Check In
90 Day Check In
PARTNERHUB
Spark Voltworks
80%

Helping 60,000+ businesses grow winning teams

Nearly 1 in 3

new employees quit within their first 90 days on the job, according to the 2025 CareerPlug Candidate Experience Report.

New franchisees launch with a business plan, not a people plan.

New hires show up on day one to missing paperwork, no training plan, and a manager who is still learning the job.

Every location handles it differently, so some employees get a strong start and others don't, and franchisors don't see the difference until someone leaves.

A strong start shouldn't depend on the manager.

Give franchisees a clear onboarding process to follow, without asking every manager to build one from scratch. CareerPlug helps organize new hire paperwork, onboarding tasks, and follow-ups, so employees know what to expect and managers know what comes next.

One process. Every new hire.

Give every location a consistent start

Create repeatable onboarding workflows with clear tasks and expectations, so new hires get a more consistent experience across locations.

Explore Employee Retention →

Stop chasing paperwork

Collect W-4s, I-9s, and direct deposit information digitally, so managers spend less time tracking down forms.

Explore Employee Onboarding →

Keep onboarding going past day one.

Organize onboarding tasks and schedule follow-ups throughout an employee's first weeks and months.

Explore Onboarding Tools →

See which locations are using it.

Keep the process moving after an offer is accepted. CareerPlug brings hiring and onboarding tools together, so managers don't have to juggle disconnected systems.

Explore CareerPlug for Franchisors →

What a stronger start looks like with CareerPlug

ServiceMaster Clean team

ServiceMaster Clean makes new-hire paperwork easier.

For ServiceMaster Clean franchise owner Ashley Parsons, CareerPlug simplifies the transition from hiring to onboarding by allowing new employees to complete their paperwork online.

The franchisee also reported a 6× increase in employee retention after improving its hiring and employee evaluation process.

6×

Reported increase in employee retention through improved hiring practices.

Digital onboarding

New hires can complete paperwork online.

Read the ServiceMaster Clean case study →

“The Onboarding platform has reduced our orientation time and saved me from a mess of paper on my desk. I can now focus on brand delivery. Would highly recommend!”

Carol Morhart

Carol Morhart

Handyman Connection

Consistent onboarding shouldn't mean more work for franchisees.

CareerPlug brings hiring and onboarding tools together, helping franchise brands give locations a repeatable process without adding more work for managers.

And because software alone doesn't solve every people challenge, CareerPlug's Hiring Experts help franchise teams put better hiring practices into action.

Hiring Expert guides a franchisee through an onboarding workflow

Franchise employee onboarding:
frequently asked questions

What is franchise employee onboarding?

Franchise employee onboarding is the process of getting each new hire at a franchise location set up, trained, and connected to the team using the brand’s standards. CareerPlug is hiring and onboarding software that gives franchisors shared templates and gives franchisees digital paperwork and 90-day workflows.

How do you onboard employees at a franchise?

Onboard franchise employees by giving every new hire the same steps, from the first paperwork to the 90-day mark. CareerPlug builds a five-step framework into one workflow:

  1. Start from the brand's templates. Franchisors build the workflows, and franchisees customize them.
  2. Collect paperwork on day one. New hires complete W-4s, I-9s, and direct deposit forms digitally, with e-signatures.
  3. Set clear tasks. Each workflow gives the manager and the new hire clear tasks and expectations.
  4. Check in at 30, 60, and 90 days. Scheduled check-ins give managers a clear next step.
  5. Keep every location consistent. Template updates reach every location.

How long does franchise employee onboarding take?

A strong franchise employee onboarding plan runs about 90 days, not just the first day. CareerPlug gives new hires digital paperwork on day one, then a 90-day plan with check-ins at 30, 60, and 90 days, so managers always know what comes next.

Can franchisors see whether locations use the onboarding templates?

Yes. CareerPlug gives franchisors PartnerHub, which shows whether a location is using the provided templates and workflows.† Visibility depends on the partner plan, and franchisees still run onboarding for their own team.

Can franchisees customize the onboarding templates?

Yes. CareerPlug lets franchisors create standardized onboarding workflows, and franchisees customize them for their team. Franchisors can also update a template and push the change to every location, so onboarding stays consistent across the network

Ready to make onboarding easier across your franchise?

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