CareerPlug Trust Center

Trust starts with transparency. We’re committed to building hiring and retention software that you can trust. This Trust Center provides a central place to find information about our terms, policies, how we handle data, and the standards we use to guide the use of our platform.

Terms of Service

Our Terms of Service outline the agreement between CareerPlug and our customers, including how the CareerPlug platform may be used, customer responsibilities, data ownership, third-party services, and other important terms.

Read the Terms of Service

User Terms

Our User Terms explain the rules and responsibilities that apply when you use CareerPlug. They help ensure our platform remains safe, reliable, and useful for everyone who interacts with it.

Read the User Terms

Privacy Policy

Our Privacy Policy explains what information CareerPlug collects, how we use and protect it, and the choices available to you regarding your information.

Read the Privacy Policy

Acceptable Use Policy

The Acceptable Use Policy describes permitted uses of CareerPlug and activities or content that are not allowed.

Read the Acceptable Use Policy

Our Product Approach to AI

AI can make hiring and retention more efficient, but it should be developed and used thoughtfully with intention. CareerPlug's approach to AI focuses on building tools that support hiring teams while keeping humans at the center of the decision-making process.

Learn about our Product Approach to AI

AI Bias Audit

Transparency and accountability are important when AI is used in hiring. CareerPlug commissioned an independent bias audit of our AI-Generated Applicant Summary feature using the analytical framework of New York City's Local Law 144. The audit evaluates the feature's outcomes across sex, race/ethnicity, and intersectional categories using CareerPlug applicant data from January 2025 through March 2026.

Read the AI Bias Audit

Why Careerplug?

Grow your team, Grow your business

Finding and keeping the right people is the #1 barrier to long-term, sustainable growth. CareerPlug helps you hire and retain your dream team.

Easy

With software easy enough for anyone can use—not just HR professionals—you can hire and retain employees effortlessly.

Experts

The product comes with built-in templates and workflows so you can get started right away. Everything has been tested and vetted so you’ll always know what to do next.

Partners

You’re not just a customer to us. We’re your partner. You’ll have an entire team supporting you every step of the way.