Company Overview
Founded in 2001, Wireless Advantage is a Verizon Wireless Premium Retailer based in Dothan, AL. In the last decade the company has expanded to over 40 store locations. Before CareerPlug, their talent pipeline relied heavily on a major job board with limited postings and paper resumes. When applications came in, they used a combination of emails and spreadsheets to track and move applicants through their hiring process.
Their Challenge
Wireless Advantage needed a way to distribute their job postings widely and effectively without tying up their recruiting budget with a single website or job posting. They needed to cast a bigger net to capture a larger, more qualified talent pool. They also needed a solution that would create a centralized, more organized hiring process, making it easier to use for their store managers. A lack of a centralized hiring process contributed to a higher employee turnover rate for their stores and made it difficult for the corporate office to monitor the recruitment and staffing process. Wireless Advantage needed to hire long- term employees who could build relationships and experience over years at the company—and, as a result, enhance the level of expertise they offered their customers.
Our Solution
CareerPlug and Wireless Advantage worked together to implement the hiring software at all Wireless Advantage locations. CareerPlug was able to distribute job postings to multiple highly trafficked job boards and work with Wireless Advantage to create postings that were both visible and attractive to quality applicants. Wireless Advantage also began using candidate personality assessments offered by a CareerPlug partner. The assessment data and clear hiring steps laid out in the software allowed managers to easily evaluate and track applicants, which led to more consistent and effective hiring decisions across the company. As Wireless Advantage worked with CareerPlug to make quality hires, they have seen a turnover reduction of 25% across the organization.
"CareerPlug organized our process, gave us a more professional look, and allowed us to make significantly better hires and lower our turnover by over 25%. It's a quality product at a price that any small business can afford."
Ready to make hiring easier for your franchisees?
Book a demo with CareerPlug to see how our hiring software can support your franchisees’ growth from day one.
