Kirsten Penaloza

Kirsten is originally from Mexico, graduated from the University of Hamburg in Germany, and moved in 2013 to the US. She has worked in customer-facing roles and client support for over 20 years and decided to make Client Experience her career for the past 8 years. She worked for web design and e-commerce companies, pivoted into the field of B-Corps and non-profits, and is now back in the tech world.

At CareerPlug, she manages the day-to-day of the Hiring Experts team and does what she is most passionate about: Coaching her team members to be the best they can be. Keep Growing is her favorite CareerPlug value because only when we keep a growth mindset, we can step out of our comfort zone, expand our horizons, improve skills, and aim to be better one day at a time.

Outside of work, Kirsten loves all kinds of crafty and artsy stuff – she is a creative soap maker, loves DIY projects, and is often found in concerts and shows (especially Ska and Irish Punk).