Can I Count On You? Creating a Culture of Accountability

Every company, team, or even machine has one thing in common when it comes to success: Accountability.  You wouldn’t want a toaster that you couldn’t rely on to heat your bagel and you don’t want coworkers you can’t rely on to do what they say. Accountability, by definition, is an obligation or willingness to accept responsibility or to account for one’s actions.

So what’s the impact of accountability, and why is it so important for your business? Accountability is a principle value that essentially makes or breaks the longevity of a company’s success. Aside from the consequences of possibly losing money and resources, having employees who aren’t accountable can be damaging to the rest of the workplace and overall culture of the company.

If you can create a culture of accountability, you will see less wasted time and poor quality work as well as  less workplace conflicts and distrust among co-workers.  In order to build a reliable, responsible, and trusted company culture– you must start from the heart of the business.

We can all be as accountable as Spider-Man
We can all be as accountable as Spider-Man

1. Incorporating Accountability

Instill the importance of being accountable throughout the company. Start with higher ranks (the tippy-top) of the company and, in turn, set the shift in culture to the employees down the chain. Managers set the tone for how the rest of the company flows, and having them realize the need of trust and responsibility will create a contagion effect throughout the rest of the office.

2. Measuring Accountability

Measuring accountability within a workforce can seem impossible, but setting up small, trackable goals for yourself is a good start. Try not to set goals too much for others, but rather set an example and encourage others to use their own knowledge and experience to target skills they need to improve on and set their own goals.

Set deadlines and have a clear “start to finish” process for your work.

3. Maintaining Accountability 

Have Meetings. Weekly meetings. This is where the deadlines come in. Have a chance to meet once a week with the company/department/team where employees can share their progress out load, holding themselves accountable to the team. This is the time to show completed goals and give praise where it’s needed. Having a meeting displaying and celebrating company accountability will create a positive cycle where employees not only feel accountable and accomplished, but help inspire others to do the same.

Do you have a culture of accountability?  Let us know!

For more hiring/business tips follow us on Twitter @CareerPlug

Justin Zuniga is CareerPlug’s sales and marketing intern.  

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Kacie was born and raised in Houston, Texas, and graduated from The University of Texas at Austin in 2012 with a degree in Anthropology.

Kacie joined CareerPlug as an intern while still in college in 2012. Post-graduation, she joined the CareerPlug team full-time as a Talent Specialist on the Recruitment Services side of the business, eventually working her way up to be the Recruitment Services Manager. From there, she learned her passion for the internal processes of what makes the business tick and explored other roles at the company, including Internal Support, Implementation, and Quality Management, before eventually finding her home in Design. She is now building a Creative Design branch off of the Marketing team.

Outside of work, you can find Kacie walking her dogs Bixby & Bean along Buffalo Bayou, hanging out with friends (and their pets), and tending to her 40+ house plants.

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Native to Texas, Jenny graduated from the University of Texas at Austin in 2004 and joined CareerPlug in 2017. She retired her first career path as a Registered Dietitian after 10 years, and has found her true belonging in business operations.

As CareerPlug’s President, Jenny leads all teams to an aligned effort toward achieving our vision. She works to build healthy and scalable internal systems to equip and empower the CareerPlug teams to bring their best for our clients. She loves contributing new ideas and rethinking the status quo. Jenny really connects with the company’s core values, but especially with our intent to “Keep Growing.”

In her non-work life, Jenny enjoys time with her family, playing drums and performing with the Austin Samba School, and finding excuses to be on the lake.

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Chris accidentally started a 20-year career in franchising when he was 18 years old and took a job painting houses for College Pro Painters. That job turned into the ownership of his first franchise (a house painting franchise). While at Monmouth College in IL, he operated his business, played on the varsity football team, and studied to become a teacher.

The taste of entrepreneurship and desire to coach others led Chris deeper into franchising, working with a few franchise brands helping them grow their businesses. He lived in the Chicagoland area his entire life until recently moving his family to Austin, TX.

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Engineering Manager

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Clint Smith

Founder & CEO

Clint founded CareerPlug in 2007 with the simple idea that there was a better way to help employers connect with quality applicants. Today Clint works every day to fulfill CareerPlug’s mission: Make Hiring Easier. Leading by example, Clint loves spending his time developing new ideas and teaching others.

After graduating from the University of Florida, Clint worked in investment banking and strategic marketing; both experiences influenced the development of CareerPlug. He also spent a year away from the business world teaching 5th grade in Boulder.

Clint is passionate about helping others succeed and is involved in numerous mentoring programs. He and his wife, Sarah, are also foster parents. Clint enjoys family time, beach volleyball, and outdoor adventures.