February 12th, 2010 by Hillary
When it comes to recruiting there’s an obvious advantage to using several different mediums to attract the right talent. We all use email to reach out quickly and conveniently and hey, if it comes from a real person (no email blasts), with a real job offer, it can even feel really personalized. Social media connects with candidates from another platform. It can come off as less intrusive and more friendly, especially when you share a networking or social group with the candidates you’re reaching out to. Then there’s the old-school recruiting tool- the trusty phone. Recruiters have been using the phone for quite some time now but believe it or not it’s really easy to forget some of the basics that can make you a very successful recruiter over the phone.
Here are a few tips on successful phone recruiting:
- Get in the right mindset- As recruiters, our approach can sometimes come off as more of a sales pitch than a job offer. Remember to put yourself in the other person’s shoes. You don’t want to feel like you’re being solicited and neither do they. Remember you have a real opportunity to share and open the conversation with that in mind.
- Focus on building a strong rapport first- Mirroring a candidates conversational tone and even the loudness and speed of their speech will help them feel more connected to you. This is a quick way to get someone to open up.
- Remember- As Dale Carnegie will tell you, people love talking about themselves- If you want someone to talk, just listen. Well ask a question first, and then listen. You may lean something that’s not on paper. Getting a candidate to open up and discuss his/her own career objectives can save everyone time. Often the things you learn from simply talking to an individual give you a lot more information than what’s written on their resume.
These tips aren’t going to seal the deal every time, but they sure will help you to open a few more doors and have a few less hang-ups.
Tags: human resources best practices, phone recruiting, recruiting etiquette, recruiting tips, Social Media
Posted: Recruiting Best Practices, Sales Recruiting | No Comments »
June 19th, 2009 by Hillary
Take another look…
Employee referral programs (ERP’s) are consistently used by many major corporations and it’s not uncommon to hear that upwards of 70% of new hires can be attributed to a company’s referral program. However, successes like these are all derived from an extremely well designed ERP, and a very small percentage of companies actually have it down.
The proclaimed success of ERP’s are based on the simple and statistically accurate conclusion that the new hires are normally quality, often a strong cultural match and tend to represent a low margin of early departure. What’s wrong with that, right? If a referral has the required skill set and fits well with the company culture, then where’s the pitfall?
Well, there is a potentially unforeseen factor to take into consideration the next time you resort to your ERP for a new hire. It’s an effect in the HR world know as “employee inbreeding” and
Tags: employment advice, human resources best practices
Posted: Hiring Practices | No Comments »
June 8th, 2009 by Hillary
Jon Picoult, recently wrote an article in the New York Times that caught my attention. Not simply based on the fact that a cookie was mentioned, but more so because he spoke of the current discourteous nature of the recruiting industry. It seems that, despite the growing number of unemployed out there, recruiters and human resource departments are, shall we say, less than communicative with applicants. That goes for job finalists who leave an interview feeling they’ve nailed it and then never hear back from the company again, all the way to candidates who are simply rejected and never receive notification of such a decision. The general absence of follow-up calls, status notifications, or even responses to inquiries, seems to be the M.O these days. Read the rest of this entry »
Tags: human resources best practices, job seekers, recruiting etiquette
Posted: Recruiting Best Practices | No Comments »