I responded to a post on ERE.net today that asked the group for advice on approaching a high-volume hiring project. Since sourcing candidates for these types of positions is our specialty, I contributed my two cents. Unlike traditional sourcing/research (for passive candidates), this situation calls for more of a recruitment marketing approach (with some logistics and event planning mixed in). Note that I did very little self promotion, unlike some other responses that proclaimed that using their service would solve everything.
Here’s the original post and my response:
Original Post:
I have a friend who has a 90-day deadline to fill 150 positions based on a government contract in her new position with a healthcare company. The contract is based on 150 hires (100 call/claim and various support staff, 25 nurses and 25 other mgmt/supervisory roles.) Does anyone know where she should start? She has done recruiting before, but not this many positions at the same time. I told her I would ask this experienced and talented group!
My Response:
Sheila,
I would recommend that your friend approach this challenge from a marketing perspective.
For each position type, she should develop a strategy to:
1) Build multiple channels to generate candidate leads.
2) Drive these candidates to a website where they can explore the opportunity, assess their candidacy, and register for a hiring event.
3) Conduct hiring events that streamline the process for reviewing a high volume of applicants.
Here are the lead generation channels that I would consider:
– Job postings on major/niche boards (+ craigslist)
– Email campaigns to candidates within job board databases
– Post on the job search engines (Indeed, SimplyHired)
– Pay-per-click ads on Google
– Employee referrals (if applicable)
– PR (local news will certainly cover this)
*Note – she may need a different approach for the nurses since the active candidate market for them is relatively weak
As for the landing page website (or microsite), it should be simple, yet informative. As part of the application form, she may want to include some pre-screen questions (“Do you have at least 2 years of call center experience?”) and an option to register for a specific hiring event. We use personalized microsites for our outbound email campaigns and general microsites for our inbound candidates – both work really well.
With the hiring events, I would try to get as much done there as possible (including phone simulations and computer literacy tests for call center candidates). Beware that if you publicize the event on the local media (instead of directing viewers to a website), you may get an overwhelming turnout which could result in negative press.
Please feel free to have your friend contact me if she would like some additional advice on high-volume recruiting.
Good luck!
Clint